As a Salesforce Certified Administrator with over three years of experience, I translate business requirements into scalable solutions. I specialize in process automation, data integrity, and security to drive user adoption and deliver measurable business value.
Cut average resolution time from 48 to 24 hours via Escalation Rule configuration.
Increased Case data accuracy from 85% by implementing robust validation rules.
Reduced unauthorized access by 100% through a granular Permission Set model.
Decreased new hire onboarding time by redesigning page layouts for better UI/UX.
Problem: The sales team dedicated over 20 hours/month to manual updates, causing data errors. Management spent 4+ hours/week compiling reports.
Solution: Deployed Salesforce Flows to automate opportunity stage progressions. Developed real-time dashboards with custom filters for on-demand insights.
Result: Cut 20+ hours of manual work monthly, reduced reporting effort by 30%, and empowered management with self-service data.
Problem: An over-reliance on 13 broad profiles created security risks. Cluttered page layouts were slowing down new hire training.
Solution: Re-architected the security model, consolidating to 4 base profiles with granular access controlled by Permission Sets and Sharing Rules.
Result: Reduced unauthorized access by 100%, decreased new hire onboarding time by 40%, and contributed to a 15% increase in lead conversion.
Problem: The service team struggled with case resolution times averaging 48 hours. There was no system to prioritize or escalate aging cases.
Solution: Configured Case Escalation Rules to automatically reassign and notify managers of cases breaching a defined SLA. Implemented Auto-Response Rules for immediate communication.
Result: Cut average case resolution time in half, to 24 hours. Customer communication improved and critical cases were no longer overlooked.
Problem: A migration of 50,000 customer records was required, with a critical need for high data accuracy and duplicate prevention.
Solution: Led the end-to-end migration using Salesforce Data Loader. Employed VLOOKUP and external IDs to map relationships. Validated the process in a sandbox first.
Result: Successfully migrated 50,000 records with 99.5% data accuracy, providing the business with a clean, reliable dataset from day one.
My approach starts with the most restrictive baseline using Organization-Wide Defaults (OWD). I then open up access methodically: vertically with the Role Hierarchy, and laterally with criteria-based or owner-based Sharing Rules. For granular permissions, I create focused Permission Sets to grant users specific object, field, or system permissions, ensuring a scalable and maintainable security architecture while avoiding profile clutter.
I specialize in designing efficient automation using Salesforce Flow. I leverage Before-Save Flows for fast field updates on the same record to optimize performance. For actions on related records or complex post-save logic, I use After-Save Flows. My designs include clear decision logic, robust error handling, subflows for reusable components, and an understanding of the Order of Execution to prevent conflicts and ensure reliability.
I am proficient in both large-scale migrations and routine data maintenance. For complex imports of up to 500,000 records, I use Data Loader for its support of all objects and robust DML operations. For simpler tasks, I utilize the Import Wizard. My process includes creating CSV files with correct Record IDs for relationship mapping, performing deduplication checks, and validating data post-import to ensure accuracy, as demonstrated in a 50,000-record migration I led.
I improve user adoption by creating intuitive interfaces. I customize Page Layouts to show relevant fields, buttons, and sections for different user needs. For a more dynamic experience in Lightning, I utilize Record Types to display different page layouts and picklist values. I also configure Compact Layouts for at-a-glance information and optimize Search Layouts to ensure users find the information they need quickly and efficiently.
A breakdown of the four critical layers of Salesforce security, from Org-Wide Defaults to Field-Level Security.
A comparison of Salesforce's data tools, covering record limits, supported objects, and core functionalities.
Explore Screen Flows vs. Record-Triggered Flows and walk through essential logic and data elements.
Hello! I'm Ashay Taksande. For over three years, I've been helping companies leverage the full power of the Salesforce platform. My passion is understanding a business challenge and architecting a clean, effective solution—whether building a complex flow, designing a secure sharing model, or migrating thousands of records flawlessly.
Currently seeking new opportunities to apply my skills in Salesforce administration. If you're looking for a dedicated and results-driven administrator, I'm open to discussing how I can help your team.